"FCCPC Stands Firm: Condemns Discrimination at Lagos Airport's KFC Outlet"

The Federal Competition and Consumer Protection Commission (FCCPC) has strongly condemned any form of discrimination against consumers, particularly those with disabilities. The Commission expressed its disapproval following an incident at the KFC outlet located at the Murtala Muhammed International Airport, Lagos.

The unfortunate incident involved discriminatory actions against a passenger with reduced mobility. FCCPC Section 17 of the Federal Competition and Consumer Protection Act outlines the Commission's functions, emphasizing the obligation to eliminate practices detrimental to competition and consumer welfare and to safeguard consumer interests. Such discriminatory actions undermine these principles and will not be tolerated.

Under the Discrimination Against Persons with Disabilities (Prohibition) Act 2018, discrimination against persons with disabilities is unequivocally prohibited in any manner or circumstance. The FCCPC, mandated by the FCCPA, is duty-bound to enforce all enactments aimed at protecting consumers, including those with disabilities.

The Commission stressed that discrimination against persons with disabilities is not only unlawful but also inhumane and contrary to societal values. In response to the incident, the FCCPC will work closely with relevant authorities to ensure appropriate redress for the aggrieved consumer and hold the KFC outlet accountable for its actions.

The FCCPC commended the swift action reportedly taken by the Federal Airports Authority of Nigeria (FAAN) in shutting down the KFC outlet. Furthermore, the Commission fully supports FAAN's directive for the restaurant to issue a written apology to the affected individual and implement a clear non-discrimination policy prominently displayed for all customers.

The FCCPC reaffirmed its commitment to promoting a fair and inclusive marketplace for all Nigerians. It encouraged consumers who have faced similar discriminatory practices to come forward and report them through designated channels. The Commission stands firm in its commitment to ensuring that all consumers, irrespective of their physical abilities, are treated with dignity and respect.

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